Come Join the Senrimax Team!
Position Description: Rentals Manager
Reports to: President
Primary Function: Provide strategic leadership and operational oversight for the Sentrimax Rentals division, ensuring all field and office operations consistently align with company values, policies, safety standards, and financial objectives. Rentals Manager is responsible for driving business performance through effective planning, asset management, customer service excellence, and cross functional coordination. Provide the leadership required to achieve service and sales objectives, maintain budget and P&L accountability, ensuring regulatory compliance, resolve customer and employee issues, and support continuous improvement to strengthen Sentrimax’ s competitive position and operational efficiency.
Key Responsibilities:
- Model Sentrimax Values.
- Ensure compliance with Sentrimax policies, SOPs, and applicable legislation
- Provide effective leadership and communication with the expectation of meeting Sentrimax Rentals goals and objectives for sales and services.
- Oversee & ensure that field and office operations are aligned with business planning and processes. Lead by example (customer service, customer relations, asset management, budget adherence, safety compliance).
- Lead and communicate goals and performance expectations.
- Represent Sentrimax interests in cross-functional meetings and business development initiatives.
- Oversee business planning, asset management, and customer service standards for Sentrimax Rentals group.
- Ensure adherence to budget, safety compliance, and operational efficiency.
- Coordinate with Operations Coordinators on equipment needs and major repairs.
- Manage construction/repair/service/maintenance processes.
- Lead biweekly safety meetings.
- Identify and implement process improvements.
- Liaise with Sales, Corporate, subcontractors,
- Manage Sentrimax Rentals P&L and budget expectations.
- Track costs with Finance and Operations teams.
- Determine staffing needs across the region.
- Address day-to-day employee issues, mediate workplace conflicts, and provide HR training as needed.
- A point of contact for customer disputes and resolution.
- Support on site job planning.
- Assist with debt collection.
Other Duties:
- Review and approve Purchase Orders and Purchase Invoices
- Inventory allocation across locations, customer sites, and upcoming jobs
- Review job costs to ensure accurate billing and rebilling
- Review/build out service charges on sales quotes and provide pricing feedback
- For new hires, lead resume reviews and interviews
Qualification Requirements:
To perform this position successfully, an individual must be able to execute each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education & Experience:
- 5+ years Managing a Centrifuge Rentals business
- 10+ years operating Decanter/Tri-canter Centrifuges
- A valid Class 5 Driver’s License
- An ability to lead, direct and supervise team members
- Highly motivated and organized
Miscellaneous:
- Offer recommendations for improvements for areas responsible for,
- Following instructions on all work-place policies, whether written or verbally instructed, which may change from time to time with verbal or written notice,
- Performing all other duties as required by SCI and as required for day-to-day business operations.
Principal Responsibilities:
- Manage office staff (direct reports) and communicate with Shop Manager to ensure all employees are meeting requirements
- Communicate progress, delays, and issues to clients and sales team
- Coordinate with the COO, Shop Manager, Engineering, and Business Development Manager to ensure that all repairs and sales meet company standards and client expectations.
- Manage Change Orders and communicate with Shop Manager for execution
- Investigate non conformance events and investigate and develop corrective action
- Monitor and optimize repair turnaround times, labor utilization, and shop capacity by analyzing workflow data, identifying bottlenecks, and implementing process improvements to increase efficiency and productivity
- Oversee inventory control, procurement of parts, and meet with suppliers to leverage buying power and minimize expenses
- Lead daily toolbox talks and weekly safety meetings and ensure their proper documentation
- Ensure all employees are compliant with required Safety, OSHA and ISO training as well as Sentrimax policies
- Continuously evaluate ways to improve repair processes and operational efficiency, present these ideas to Shop Manager and COO
- Meet with the External ISO Auditor annually and provide the requested documentation and explain relevant operational procedures as needed
- Support Sales Staff with questions and proposals
- Assist and/or prepare quotes for repair services and field service jobs
- Interview and onboard office personnel
- Assist with parts sales, purchasing, and logistics as needed to maintain seamless operations and customer service
- Assist Shop Manager in developing and implementing training plans for shop personnel and SOP’s to enhance staff performance and operational consistency
- Provide ERP support and training to local users
- Performing all other duties as required by SCI and as required for day-to-day business operations
Other Duties:
- Other duties as required
Qualifications
The Employee must meet the minimum requirements for employment during the Term of this Agreement, including but not limited to, having/being:
- Bachelor’s Degree preferred, candidates with extensive relevant experience may be considered in lieu of a degree
• 10 + Years of experience of progressive leadership including responsibilities in operations, purchasing and sales - Strong communication and leadership skills with the ability to motivate and manage cross functional teams
- Demonstrated ability to reason, analyze, and solve complex operational challenges.
- Proven capability to perform effectively under pressure in a fast-paced, high-demand environment
- Holds self and team members accountable to performance standards, timelines, and company values
- Skilled in conflict resolution and maintaining a positive and productive work environment.
- Successful track record of managing personnel, delegating responsibilities, scheduling workloads, and consistently meeting deadlines
- Proficient in the use of ERP systems for managing operations, inventory, and scheduling.
- Familiarity with industrial equipment, including centrifuges, gearboxes, and electric motors
- Self-motivated and able to work independently with minimal supervision